If you are using
If you are using
To provide you with the most accurate Broadband usage report which you can depend on, and to help you to better manage your monthly package volume, resulting in hassle free web surfing.
We have divided a day into two separate slots (or bands), by considering the demands in web surfing.
Yes. However, this will happen if and when you have utilized 100% of your upload & off-peak download volume.
If you need to verify your Broadband access details due to any uncertainty on data misuse by an unauthorized party, please call 1212. Our team is always ready to help you.
At the beginning of every month, peak download volume and the total volume will be allocated as per your Broadband package.
Web Family package (at the beginning of the month)
Peak download volume = 25 GB
Total volume = 35 GB.
Upon the use of service, volumes will be reduced as per your Broadband usage.
Please refer the following examples for possible scenarios with regards to the “Web Family” package.
Scenario 1: Using data in its original schedule.
Use 5 GB during “off-peak” and 5 GB during “peak” (00.00 to 08.00 hrs)
Scenario 2: Using peak data volume in off-peak hours.
Use 15 GB during “off-peak”
Scenario 3: Using peak data volume in off-peak hours – Instance: 2
Use 15 GB from “off-peak” and 10 GB from “peak”
Scenario 4: Using peak data volume in off-peak hours – Instance: 3
Use total 35 GB in “off-peak” hours.
Please refer the below example for a clear understanding of Web Family package.
|Package||Used Volume||Volume remaining from total allocation||Volume remaining from maximum possible peak download allocation|
Volume remaining from Total Volume < Volume remaining from peak download volume?
“Peak download” bucket is designed only to indicate downloads during the peak hours. However upon reaching 100% of upload and off-peak downloads, the peak download volume will be used for uploading and off-peak downloading as per your package, which will be reflected in the “Total Volume” bucket.
Download and upload speed will be reduced to 64 Kbps after reaching either the total download volume or the total peak download volume for the respective Broadband package.