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Technical Support
Technical Errors
Common E-mail Errors
 
Q. Message with large attachment is in the mailbox of sltnet server and I do not
    need to download it. How can I delete this message?


A. Download Mail Remover using www.sltnet.lk and configure it for your mail account, or log in
    to web mail, then you can delete it yourself. or contact Help Desk

Q. Why I am receiving mail from root@lakdiva.slt.lk? {"Virus Warning Message
    (on lakdiva) Found virus "Virus Name" in file demo.scr (in "Attached file Name")
    The uncleanable file is deleted."}


A. Some one sent a mail with a virus attachment to you and deleted it from server.

Q. Why I am receiving return mail from root@lakdiva.slt.lk ? {The mail message
    (file: "attached file name") you sent to recipient@sltnet.lk contains a virus.
    (on lakdiva)}

A. Your computer Virus infected, Install Antivirus software and scan for viruses.
 
 
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