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Frequently Asked Questions
Extra Time


Q. What is ExtraTime?
A. Yet another service introduced by SLT to its valued customers for budgeted IDD
    calls.This service comes to you exclusively through VoIP (Voice Over Internet Protocols)
    technology.

Q. How to use ExtraTime?
A. Scratch the specified area for your PIN number.
    Using a Touch Tone phone dial our toll-free No. 2422428 ( if you are out side of Colombo,
    dial 0112422428 )Follow instructions given by the voice prompts to enter your card No.
    Now enter your IDD Number (Country Code + Phone No + #). When dialing an international
    number please do not include the prefix '00' in front of the dialed destination number

Q. How about the chargers for IDD calles.?
A. Calls are Charged on per second basis.
    For Tariff Rates visit http://www.sltnet.lk/voip/ ( The rates given exclude 20% VAT )

Q. How can I get assistants?
A. Dial 1243 or (01-2441123).

 
 
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