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Q. "There was a problem
logging onto your mail server. Your Password was
rejected. Account: 'sltnet.lk', Server:
'sltnet.lk', Protocol: POP3, Server
Response: '-ERR [AUTH] Password supplied
for "username" is incorrect.',
Port: 110, Secure(SSL): No, Server Error:
0x800CCC90,
Error Number: 0x800CCC92"
A. Please check
your password again in outlook account properties whether password
is correct and password is all simple letter.
If the password is OK, but still problem
continues, please contact Helpdesk. In Outlook
account properties your user name
should be the same email address.
Q.
"There was a problem logging onto your mail server. Your
Password was
rejected. Account: 'sltnet.lk', Server:
'sltnet.lk', Protocol: POP3, Server
Response: '-ERR [IN-USE] /var/mail/.username.pop
lock busy! Is another
session active? (11)', Port: 110, Secure(SSL):
No,
Server Error: 0x800CCC90, Error Number:
0x800CCC92"
A.
In case line cut off during downloading mails, mail server
temporarily save mails in
other location
for preventing mail loss. It will be automatically recovered
after 5 – 7
minutes. Please wait for 10 minutes
and try again. Then you can get mails, but still
problem continues, please contact Helpdesk.
Q. "The host 'sltnet.lk'
could not be found. Please verify that you have
entered the server name correctly. Account:
'sltnet.lk', Server: 'sltnet.lk',
Protocol: POP3, Port: 110, Secure(SSL): No,
Socket Error: 11001, Error
Number: 0x800CCC0D"
A. Data is not transferring.
DUN Connection problem or Line Problem. Restart computer
and try again, but still problem continues, please
contact Helpdesk.
Q.
"The host 'smtp.sltnet.lk' could not be found. Please verify
that you have
entered the server name correctly. Account: 'sltnet.lk',
Server: '
smtp.sltnet.lk', Protocol: SMTP, Port: 25, Secure(SSL):
No,
Socket Error: 11001, Error Number: 0x800CCC0D"
A. Change Outgoing mail
server as auth.slt.lk or smtp1.slt.lk in outlook accounts
server settings. This error comes when there is
a problem in data transferring. Servername should
be auth.slt.lk for sltnet accounts.
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