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This is our eighth Integrated Annual Report, which contains information on our strategy, value creation and related performance and impact for the financial year that commenced on 1 January 2020, and ended on 31 December 2020. It builds on our previous Integrated Annual Report that we published on 31 December 2019, which is available on our website:

We aim to provide a balanced review of our performance, communicating relevant material information in a concise but comprehensive manner.

Report boundary and compliance

The report provides an overview of the entire operations of Sri Lanka Telecom PLC and its subsidiaries, duly identified as “SLT” or the “Company” individually, and “Group” collectively. Key financial aspects are discussed in the context of the Company and the Group, which is consistent with the framework adopted in the previous year. SLT Group’s business is dominated by two principal segments, namely, fixed ICT operations and mobile ICT operations. These two segments are treated either separately or as one “ICT Business” as appropriate, in our Management Discussion and Analysis.

We have drawn on concepts, principles, and guidance from the following frameworks in preparing this report:

  • Global Reporting Initiative (GRI) Sustainability Reporting Guidelines
    GRI Standards
  • International <IR> Framework (IIRC)
  • Smart Integrated Reporting MethodologyTM

The information contained herein, as in the past, is in compliance with all applicable laws, regulations, and standards.

Precautionary principle

We apply the precautionary principle in relation to our social and environmental sustainability. We are highly cognisant that our operations exert a direct and an indirect impact on society and the environment and we have taken all necessary measures to alleviate such risks.


We have assessed various aspects of our operations to assure the accuracy and reliability of all information and data contained in this report.


We welcome your comments and queries on this report and we invite you to direct them to:

Mr Mahesh Athukorale,
Group Company Secretary,
Sri Lanka Telecom PLC,
Lotus Road, Colombo 01,
Sri Lanka.
Tel: +94 11 239 9478